Contact Us
Have a question about one of our reviews, a correction to flag, or feedback on how we cover US online casinos? This page explains the best way to reach the team behind Real Money Casino and what to expect when you do.
Get in Touch
You can reach us by email at [email protected]. We review every message and aim to reply within two business days. If your query is time-sensitive — for example, a factual correction to a published review — please say so in your subject line and we will prioritise it.
We are a small editorial team, so we do not operate a phone line or live chat. Email is the most reliable route to a considered response.
What We Can Help With
- Review questions — if something in one of our casino assessments is unclear, out of date or appears inaccurate, let us know. We take editorial accuracy seriously and update pages when the facts change.
- Reader feedback — if you have used a site we cover and your experience differs meaningfully from our write-up, we want to hear about it. Reader accounts inform how we weight our editorial ratings over time.
- Corrections and complaints — if you believe we have published something factually wrong, email us with the specific claim and any supporting evidence. We will investigate and, where a correction is warranted, publish it promptly.
- Partnership and press enquiries — if you represent a brand or publication and want to discuss how Real Money Casino operates, email us at the address above and mark your message clearly.
What We Cannot Help With
We are an independent comparison and review site. We do not operate any of the casino platforms we cover, process payments, manage accounts or handle disputes between players and operators. If you have an account problem, a withdrawal delay or a bonus query, you will need to contact the casino directly through its own support channels.
If you are having difficulties with gambling and need immediate support, please visit our responsible gambling page, which lists national helplines and self-exclusion tools available to US residents.
A Note on How We Work
Real Money Casino earns commission when readers follow links to casino platforms and sign up. That commercial relationship does not determine our editorial ratings or the order in which we present options — our rankings are based on independently researched criteria including withdrawal speed, licensing, game range and bonus terms. You can read more about our editorial approach on our about us page, and our full terms on the terms and conditions page.
We cover social and sweepstakes casino platforms available to US residents, and we only list sites that hold the relevant permissions to operate in their target states. Eligibility to play on any platform depends on your state of residence and physical location at the time of play — readers must be 21 or older in most states and physically present within a state where the platform is permitted.
Response Times
| Type of enquiry | Expected response |
|---|---|
| General questions and feedback | Within 2 business days |
| Factual corrections | Within 1 business day (please flag in subject line) |
| Partnership and press | Within 3 business days |
We do not guarantee a reply to every message, but we read all of them. Messages that are abusive, spam or unrelated to the site's content will not receive a response.
Responsible Gambling Contacts
If gambling has stopped being enjoyable, or is affecting your finances, relationships or wellbeing, please reach out for support. The following organisations provide free, confidential help to people in the US:
- National Problem Gambling Helpline — 1-800-522-4700 (call or text, 24/7)
- Gamblers Anonymous — ga.org
- National Council on Problem Gambling — ncpgambling.org
You can also find guidance on setting deposit limits, time limits and self-exclusion programmes in our responsible gambling section. These tools are available directly through most platforms we review and we encourage every reader to set them before they play.